Resend Policy

If you are not completely satisfied with your NiceJerseyShop order and it matches our Return Policy, we’ve got you covered.

Considering that the return transit time takes more than 1 month and the shipping fee is expensive, we aim to establish a long-term cooperative relationship with you. Therefore, here is our win-win solution: RESEND POLICY.

How does our Resend Policy work?

If you meet any of the following conditions, after we confirm, we will resend you a new package:

Size Problem

Wrong Size Sent by NiceJerseyShop

If the size you received is different from the size shown in your order, once confirmed, you may keep the original jersey and we will send you the correct size.

Wrong Size Selected by Customer

If you selected the wrong size when placing your order, you must contact customer service for the correct return address and return the jersey to us. After we receive and inspect the jersey, you must pay the applicable shipping fee for the replacement shipment before we send the jersey in your requested size.

Logistics Exception

If your package is beyond the normal transit time and the online tracking shows an Alert or an Expired status, please feel free to contact us. We will then resend you the package immediately at no extra cost.

Customs Hold Or Loss

If the package is lost or seized by customs, please provide us with proof. After confirmation, we will resend the package to you for free to ensure you receive it.

Note: 

• For a customer-selected size error, the returned jersey must be unwashed and have all original tags fully attached. Items that have been washed or are missing tags will not be accepted.
• Jerseys with custom name & number printing or patches (such as armbands) are not eligible for return or resend when the customer selected the wrong size.